3rd CX Leaders Strategy Forum Philippines Explores Customer-Centric Strategies in the Digital Age
Lester San Antonio, Director of Business Development SEA at ProHance at the 3rd CX Leaders Strategy Forum Philippines
The 3rd CX Leaders Strategy Forum in the Philippines explores customer-centric strategies for the digital age. #CXLeadersPH
MANILA, PHILIPPINES, July 1, 2024 /EINPresswire.com/ -- The 3rd CX Leaders Strategy Forum Philippines held recently at Fairmont Makati brought together industry experts to explore innovative customer-centric strategies in the digital age. The forum featured engaging sessions and insightful discussions, highlighting the latest trends and best practices in customer experience management.
Lester San Antonio, Director of Business Development SEA at ProHance, spoke on "Empowering Contact Centers with Advanced Workforce Management Solutions." His session underscored the importance of leveraging advanced technologies to optimize contact center operations, enhance customer satisfaction, and drive business growth.
As an associate partner of the event, ProHance showcased its cutting-edge Workplace Analytics & Operations Management platform. ProHance is designed to enhance productivity and improve work-life balance, and currently benefits over 370,000 users across 25 countries. ProHance provides comprehensive insights into workplace efficiency, enabling organizations to make data-driven decisions and achieve operational excellence.
The forum provided a valuable opportunity for the ProHance team in Phillipines to network, share knowledge, and discuss the future of customer experience in a rapidly evolving digital landscape. Attendees gained actionable insights on how to implement customer-centric strategies that drive loyalty and business success.
About ProHance
Empower your organization with ProHance’s comprehensive suite of tools and capabilities, designed to elevate productivity, enforce compliance, streamline costs, amplify customer satisfaction, fuel data driven strategies, and seamlessly adapt to dynamic business landscapes. Harnessing ProHance propels your organization towards unparalleled strategic success, effortlessly achieving key organizational objectives. For more information, visit www.prohance.net
Shikha Mishra
ProHance
shikha.m@prohance.net
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